Kazakhstan to introduce AI-powered terminals for public services in citizen centers

Kazakhstan is transforming its public service centers (TsONs) with new digital offices. Residents will be able to access services independently via terminals featuring an AI assistant called eGov GPT. The number of AI-supported services is expected to increase from 51 to 150 by year-end, aiming to reduce service time by half by 2029.

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Headline and summary written by daryo. The full report belongs to Kazakhstan Today.